Privacy Policy

Effective Date: 10 September 2025

Arabian Hospitality Loyalty (“the App,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our mobile application.

1. Information We Collect

When you use Arabian Hospitality Loyalty, we may collect the following information:

Personal Information: Name, email address, phone number, and other details you provide when registering or updating your profile.

Usage Information: Interactions with the app, loyalty program activity, and preferences.

Device Information: Device type, operating system, and app version (used for improving performance and security).

2. How We Use Your Information

We use the collected information to:

Manage your loyalty program account and track rewards.

Send you updates, promotions, and personalized notifications.

Provide customer support and respond to inquiries.

Improve app functionality, performance, and user experience.

3. Third-Party Services

We use trusted third-party services to operate certain features:

Firebase (by Google): Used for push notifications, app analytics, and crash reporting. Firebase may collect device identifiers and usage data. For details, please review Google’s Privacy Policy.

These services may process your data in accordance with their own privacy policies.

4. Data Sharing

We do not sell or rent your personal information. Your data is only shared with:

Service providers (e.g., Firebase) strictly for app functionality.

Legal authorities, if required by law.

5. Data Security

We use encryption and industry-standard practices to protect your data in transit and at rest. However, no method of electronic storage or transmission is 100% secure.

6. Data Deletion & User Rights

You have full control over your data:

You may delete your account and personal information directly from the Profile section in the app.

You may contact us if you need additional assistance or have specific data-related requests.

7. Children’s Privacy

Arabian Hospitality Loyalty is not directed to children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected within the app and updated with a new “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: developer.arabianteahouse@gmail.com

🏢 Company: Arabian Tea House Restaurant & Cafe L.L.C